Sockoo is a women-owned online foot garment retailer, delivering high-quality products with creative feminine designs to customers. Sockoo strives to inspire individuals to embrace their uniqueness, and turn every step into a journey of self-discovery, a celebration of life, and an appreciation of beauty.

Sockoo aims to break the "basic only" conformity that socks usually hold. By infusing joy and confidence into every step that we take, Sockoo strives to inspire individuals to enjoy the first day of the rest of their life, and embrace their unique personalities.

Our socks are designed to be one size fits all, so they’re made to accommodate a wide range of sizes comfortably.

• We recommend checking out our detailed Socks Care Guide for the best tips on keeping your socks in great condition.

If you are having difficulty accessing your account and need to reset your password you can do this in a few simple steps:

• Select the “forgot my password” on the login screen.
• The next screen will prompt you to enter your email address. Please note that it must be the email address that is linked to your sockooo.com account.
• Once submitted, you should receive an email with a link to reset your password.

We accept credit cards, debit cards (Visa, Mastercard, American Express, Discover), and digital wallets (Apple Pay, Google Pay, and Shop Pay).

To apply your discount code, simply enter it in the "Add a discount code" field when viewing your shopping cart. Then, click on "Apply" to see your discount reflected in the order total below.

Please note that only one discount codes can be used per order.

Yes, it is safe to use your credit card on our website. We take your data protection very seriously and employ a comprehensive mix of technical, administrative, and physical controls to ensure the security of your information. If you ever have any concerns or questions regarding security, please don't hesitate to reach out to support@sockooo.com.

You don't need to create an account before placing an order with us. Once you place an order, a guest account will be automatically created for you. This will allow you to easily track your orders and manage your purchases.

Currently, we do not offer the ability to wrap orders as gifts or include personal messages. However, we are always looking to improve our services and may introduce this feature in the future. Please stay tuned for updates, and thank you for your understanding.

We understand that sometimes changes need to be made to an order. We process orders very quickly, so if you need to make any adjustments, please contact us at support@sockooo.com as soon as possible. We will do our very best to accommodate your request.

We are here to help. Please contact support@sockooo.com if you do not receive updates about your order.

Sockoo uses USPS as our shipping carrier.

Currently, we do not support international shipping. If you have special requirements, please contact support@sockooo.com.

Orders are dispatched within 1-2 business days and typically arrive in 5-10 business days via USPS, with potential delays during holidays.

Sockoo offers free shipping to the U.S. on orders over

Tracking your order is easy! Here are two ways to do it:

1. After placing your order, you'll receive an email from USPS with a tracking number that you can use to monitor your shipment.
2. You can also check the status of your order in "My Account" on our website.

Yes, we support shipment to P.O. Boxes, APOs, and FPOs.

Please contact support@sockooo.com for returns.

Returns can be initiated if damages are found upon receipt of the package. Returns are not supported if the label is removed from the product or the product has been used.

Sockoo currently does not offer free returns. For more information, please contact support@sockooo.com.

Yes, we'd be happy to help! If your item arrives damaged, we will gladly provide a replacement at no additional shipping cost. Please note that this policy applies only to items that are damaged upon arrival.

We process refunds within 2-3 business days. Please note that the time it takes for the refund to appear in your account can vary depending on your bank and payment method.